Privacy policy · draft — entity TBD

Privacy Policy — DRAFT

STATUS: DRAFT. NOT LEGAL ADVICE. This is written to satisfy Google's specific

requirements for restricted-scope OAuth verification and to be accurate about what the

code in this repository actually does. Have a lawyer review before publishing.

Google requires this page to be: publicly accessible (no login), hosted on the same

verified domain as the homepage, and linked from both the homepage and the OAuth consent

screen.

Replace [DRAFT — entity TBD], [DRAFT — entity TBD], [DRAFT — entity TBD], and [DRAFT — entity TBD] before publishing.

Last updated: [DRAFT — entity TBD]

Who we are

[DRAFT — entity TBD] ("Recoup", "we", "us") operates the Recoup application at [DRAFT — entity TBD]. Recoup finds

money travelers have already lost or are owed on trips they have booked — fare drops,

expiring credits, statutory delay compensation, and unclaimed booking benefits.

What this policy covers

This policy explains what information we collect, why we collect it, how long we keep it,

and what we will never do with it.


Information we collect

1. Information you give us directly

2. Email content, if you connect your mailbox

If you connect a Google account, we read your mail to find travel bookings. Specifically

we extract:

We do not read, extract, store, or analyze email that is not a travel booking. Messages

our system determines are unrelated to travel are discarded and not retained.

3. Information we generate


How we use your information

We use it only to provide the service you asked for:

Google user data — Limited Use

Recoup's use of information received from Google APIs adheres to the

Google API Services User Data Policy, including the Limited Use requirements.

Concretely, and without exception:

How we make money — stated plainly

We earn commission when you book travel through us, and we may take an agreed percentage

of money we recover for you. We never make money from your data itself. Our revenue

never depends on selling, sharing, or advertising against your information.


What we never do


Who we share information with

We share only what is necessary, only with providers who need it to deliver the service:

WhoWhat they getWhy
Airlines, hotels, and booking providersBooking details necessary to rebook, claim, or reserveTo act on your behalf
Payment processorPayment detailsTo take payment
Email delivery providerYour address and message content we sendTo send you alerts
Cloud hosting and database providersData at rest, encryptedTo run the service
Error monitoring and analytics providersTechnical diagnosticsTo keep the service working

We may also disclose information where required by law, or to protect our users' safety.

**We do not transfer Google user data to third parties for any purpose other than

providing or improving the features above, and never for advertising.**


How long we keep it

Your choices and rights

If you are in California, the EU, or the UK, you have additional rights over your personal

data, including access, correction, deletion, and portability. Contact us at

[DRAFT — entity TBD] and we will respond within the time your law requires.

Security

Data is encrypted in transit and at rest. Access to production systems is restricted and

logged. Credentials and access tokens are stored encrypted and are never written to logs.

Children

Recoup is not intended for anyone under 18 and we do not knowingly collect their information.

Changes to this policy

If we change this policy in a way that materially affects how we handle your data, we will

tell you by email before the change takes effect.

Contact

[DRAFT — entity TBD]

[DRAFT — entity TBD], [DRAFT — entity TBD]

Back to the app · Terms